The Problem
Coffee Lounge had a solid in-person reputation but almost no digital footprint. Their old site (if it existed at all) didn’t show their menu, hours, specials, or events clearly, which meant way too many customers were calling or walking in just to find basic info. With mobile searches for “coffee near me” skyrocketing everywhere, they were leaving walk-ins, catering leads, and even social buzz on the table.
What They Needed
A website that feels like the cafe — warm and approachable — but actually does work: shows menu & hours up front, highlights daily specials, makes it easy to book or order, and gives first-timers confidence to show up. They wanted something customers could use without calling, and something the owners could update without a tech degree.
Solution
We built a clean, responsive site with:
Clear, scannable menu pages — customers find what they want in seconds on mobile or desktop.
Hours & location featured up front — because most people just want this first.
Event calendar & specials block — daily/weekly specials and any live music or tastings get prime placement.
Strong visual personality — images and typography that match the in-shop experience.
Easy updates — content editable without constant developer support.
The design matched the physical brand: warm tones, a little quirky, but still professional and uncluttered. Layout prioritized high-intent user tasks like “What’s open now?” and “See the menu.”
Outcome
Since launch:
Visitors spend more time on menu pages — and fewer people call just to ask hours.
Social traffic converting to visits is noticeably up (owners’ word).
Daily specials and events are being shared more on Instagram and TikTok because the site makes it easy to link directly.
Even without paid ads, local discovery has improved because searchers now get exactly what they’re looking for on the first click.
Why It Worked
Coffee Lounge’s website isn’t flashy just to be flashy. It’s functional first: it answers the questions every visitor actually has in the order they ask them. It reflects the brand in a way a PDF menu or Facebook page never could. And it gave the owners control over updates so they don’t have to wait on someone else to publish a new special or change hours.